FAQs

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If you still have a question in mind, our team of professionals is here to help you.

Who is Didento Co.?

Didento Co., is a manufacturing facility located in Sialkot Pakistan. We focus on high-performance dental equipment and instruments designing and manufacturing, products have approved by CE in Finland and ISO13485 by Moody in UK, production is strictly executed according to the ISO13485 medical products quality system.

What kind of service do you provide?

Didento Co. focus on designing and manufacturing, we provide OEM service to you if you have a special request for dental products.

What is the production time?

For regular dental products, such as samples 1-2pcs, the production time is around 7 workdays, MOQs of around 20~50pcs take 15~30 workdays, above 100pcs of production order for any product unit or for any custom manufacturing, the production time may vary based of the nature of each product. If you have customization request of any dental equipment or instrument or it’s part, it may require a production time period calculation according to the nature of the unit.

What is our company's production ability of dental products?

Our production ability is 100,000 ~ 150,000 pcs/month, 1.8 Million pcs/year.

Do we offer white label or private label products?

Yes we do offer white label or private label products?

What is our company's payment term?

Payment term : T/T, or 50% T/T,50% LC at sight, or 100% LC at sight.

What kind of approval do we have for our dental products?

We has approved by CE certificate in Finland and ISO certifications through Moody in UK

What is the Warranty & After-sales services or Support for dental products?

We provide 6 months warranty for dental products and a certain amount of free parts according to our after-sales database for each order. Every after-sales problem will be recorded in our systems, and we conduct bi-monthly quality assurance meetings to resolve the issues in the shortest time.

Why you need to buy from Didento Co.?

1. Didento Co. focused on dental products designing and manufacturing, with over 30+ invention patents registered, humanized functions collects from hundreds of dentists’ and importers’ suggestions and clinical experiences.
2. Didento Co. is the large dental products manufacturing facility in Pakistan, with fast-delivery for each order worldwide.
3. Product has approved by CE, production has strictly executed according to the ISO13485 Medical products quality system. Quality ensured.
4. We have invested over 200,000USD for products updating in recent 2 years and minimize the quality problems for our products,10+ experienced engineers team make sure there are very fewer quality problems and defects.
5. Fast response after-sales service, your after-sales will be replied within 24 hours.
6. SEO & Google Ad words , SNS, Professional World Dental Magazine INFODENT advertising , and Global Exhibition displays via IDS, AEEDC, IDEC. etc.

How to submit your custom enquiry to Didento Co.

Please send us your query via email by info@didento.com or talk to us on WhatsApp via +923336169993, we will reply you in the shortest time period.

Our staff comes from many different disciplines

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